Calgary HOA and multi-unit exterior cleaning for strata boards and townhouse complexes
Building exteriors, common-area walkways, mailbox surrounds, shared patios and pet-relief stations. Strata-scope and owner-opt-in scope quoted line by line, COI to the strata, $5M commercial general liability. Annual board-approved contracts simplify the recurring work. Most Calgary HOA visits land between $1,500 and $10,000 depending on complex size and scope split.
One contract, one board, multiple owners, multiple scope lines
HOA and multi-unit exterior cleaning sits between single-property residential and commercial property management. The strata board is the decision-maker; the property manager is often the day-to-day contact; individual owners have their own opinions about timing and scope. The contract has to anticipate all three. We write contracts that line-item every scope element, tag each one strata-paid or owner-paid per bylaws, schedule the visit at a board-approved date and provide COI to the strata before the visit.
The wash work is the same plant-safe soft-wash chemistry on the buildings, surface cleaner on the common walkways, mortar-safe pressure on any brick. The complexity is the project management. Pair HOA exterior cleaning with parking lot cleaning for the common-area parking, with sealing services for the common-area concrete walkways or with building washing for the building-level facade work above grade.
Recent work
How a Calgary HOA exterior wash runs
Four steps from board approval to common-area sign-off
Site walk with the board
Walk the complex with the strata board or property manager, identify every scope line, tag each one strata-paid or owner-paid, draft the contract with COI naming the strata as additional insured.
Owner notice and prep
Two weeks notice to unit owners about the visit date, pet containment, plant beds pre-wet, parking moved on the day, common-area access confirmed. Owner-opt-in scope confirmed individually.
Common area wash and owner adds
Common buildings, common walkways and shared structures washed first as the strata scope, opt-in owner units (patios, decks, garage doors) handled as a second pass with separate billing per owner.
Board walkaround and invoice
Walkaround with the property manager or board chair to confirm every contract scope line was hit. Strata invoice covers the strata-paid scope only; individual owner invoices go out separately for the opt-in adds.
Calgary HOA realities
Chinook freeze on common walkways, pet-relief station maintenance, board-approved scope creep
Calgary HOA exteriors face three specific issues. Common-area walkways get more freeze-thaw damage per square foot than single-family driveways because the foot traffic, ice-melt salt and snow-shovel scraping concentrate on a smaller surface area. Pet-relief stations in multi-unit complexes need sanitiser passes that single-family yards do not. And the board-approved scope often grows mid-year (a new patio added, an extra building section painted, a pickleball court built) — the contract has to flex without re-bidding the whole package.
Annual contracts with quarterly visits work for most Calgary HOAs. We hold the visit dates on the calendar in advance, the strata approves the year's budget once, and any mid-year scope additions go through a simple change-order process at the per-visit pricing already established. Pair with sidewalk cleaning for common-area walkways or with sealing services for the post-wash sealer on common concrete.
Written quotesPricing
Annual + as-neededCadence
Hartford hoa exterior cleaningFinish
Pair HOA exterior cleaning with
Common-area services on the same strata contract
Most strata contracts bundle building exterior with the common-area lot, walkways and shared structures. One visit, one board approval, one COI.
Five questions strata boards ask before signing the annual contract.
Site walk with the strata board chair or the property manager first, scope written into a contract that goes to the full board for approval, then schedule a board-approved date for the visit. We attend AGMs by phone or in person if the strata wants to discuss the scope with owners directly. Annual contracts simplify this — one board approval covers the year's visits.
House wash is a single-property service with one homeowner as the contact and decision-maker. HOA exterior cleaning covers a multi-building complex with a strata board or HOA decision-making body, shared common areas (walkways, mailbox surrounds, common-area patios), and scope that has to be approved at the board level. The wash technique is the same. The contract structure, the insurance requirements and the scheduling are different.
Yes, two ways. Either as part of the strata scope (every unit gets the same wash on the contract day) or as opt-in owner-paid work (the strata books the common areas, individual owners can add unit-level patio or window cleaning to their own bill at a discounted rate). We coordinate the billing so the strata invoice is clean and the owner add-ons go to the owners directly.
The strata bylaws usually define the split — exterior cladding, roofs, common walkways and shared structures are strata-paid; individual patios, decks, garage interiors and unit-level windows are owner-paid. We quote each scope line and tag it strata or owner. The strata gets a single invoice for their scope, owners get individual invoices for theirs.
Multi-unit common areas often have heavy pet traffic — dog runs, pet-relief stations, shared walkways. Pet urine on concrete creates a specific cleaning challenge (the salts crystallise and discolour the slab) and pet waste needs a sanitiser pass after the standard wash for health reasons. We coordinate notice to unit owners about pet containment during the application window and run the sanitiser pass on shared walkways as part of the standard HOA scope.
Calgary HOA exterior cleaning reviews
What strata boards say after the annual contract visit
★★★★★4.9· 75 reviews on Google
★★★★★
32-unit townhouse complex annual contract. Hartford attended our AGM by phone to walk the board through the scope. COI to the strata, owner notice handled cleanly, full common-area wash plus opt-in unit work for 18 of 32 owners. Smooth process.
Strata Board Chair
Calgary · Evanston
★★★★★
Mid-rise condo building plus shared parking and entry walkways. Crew handled the building from the pure-water-fed pole, the common areas with the smaller surface cleaner, and the pet-relief station with a sanitiser pass. No tenant complaints during the work.
Property Manager
Calgary · Eau Claire
★★★★★
Townhouse complex with a complicated strata/owner scope split. The contract clearly tagged each line and the invoicing came out exactly as quoted — single strata invoice, separate owner invoices for the opt-ins. Board approved a three-year extension.
Strata Board Treasurer
Calgary · Tuxedo Park
★★★★★
Senior-living complex with sensitive landscaping and high pet traffic. Crew pre-wet the perennials, the chemistry concentration was right for the ornamentals, the pet-relief station got the sanitiser. Residents commented on how careful the crew was.
Building Manager
Calgary · Lake Bonavista
From the blog
HOA contract guides and strata scope notes
Free strata bid
Request your Calgary HOA exterior cleaning bid in writing
Tell us the complex size (number of units or buildings), the scope split your bylaws define (strata-paid vs owner-paid) and the contract cadence (annual, quarterly). A Hartford account manager follows up within one business day for a site walk and a board-ready contract proposal.
